Trainings & presentations

Trainings & presentations


If you and your team want to know more about mediation and it´s theoretical background, a presentation is the possibility to get an overview.

Following topics could be presented:

  • Reason and types of conflicts
  • Conflict-“temperature”
  • 9 steps of escalation and their effects
  • Basic rules of mediation
  • Tools in conflicting disputes
  • Conversation techniques in mediation


An individual training for 5 – 12 people also starts with the theoretical background, but be followed by practical exercises and role-plays. Training can be focused either on conflict-solving talks or moderation in a team-conflict.