Mediation in the industry
In business environment conflicts often occur, as pushing through own interests counteracts a harmonic collaboration with collegues or businesspartners. The cost of conflict is usually heavily underestimated.
Escalated conflicts between business partners usually end up in court. Costs incur not only by consulting lawyers, experts and consultants, but also by loss of image and usually loss of a business relationship.
Conflicts in the workplace are estimated to consume more than a third of supervisor´s and managers´daily activities and can result in:
- Poor morale, and absenteeism
- Wasted, nonproductive time
- Poor communication and decision making
- Angry, resistant employees, feuding groups, “we vs. they” attitude
- Stress related medical decisions
Mediation is a way of resolving disputes with concrete effects. Mediators use various techniques to open, or improve, dialogue and empathy between disputants, aiming to help the parties reach an agreement.
Mediation not only saves time and money, but also increases the probability that all parties are satisfied with the results and comply with the terms of the agreement.